FAQ

We accept various payment methods through Paystack, including debit/credit cards (Visa, MasterCard, Verve), bank transfers, USSD payments, mobile money, and Apple Pay. Rest assured, the entire payment process is secure and encrypted by Paystack, a PCI DSS compliant platform that protects your details.

In case a payment fails, ensure that your account has sufficient funds and double-check your card details. If the issue persists, try another payment method or reach out to customer support for assistance. There are no specific transaction limits imposed by Paystack, but your bank may have its own limits. If you encounter any, you can contact your bank or try a different payment method.

We do not store your card information. All payments are processed directly through Paystack, so your payment details are not saved on our servers. Also, there are no extra charges for using Paystack beyond the total amount you see at checkout.

If a refund is needed, contact our customer support, and it will be processed through the same payment method you used.

We currently do not offer international shipping. Our shipping services are limited to domestic deliveries within [your country]. While we understand the need for international shipping, we are focused on providing efficient and reliable local delivery for now.

If you're located outside our delivery area, we appreciate your interest and hope to expand our shipping options in the future. Please feel free to explore other delivery options within your region or contact us for any specific inquiries.